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CRITICAL KEYS

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Our team has developed 6 "Critical Keys" for a winning BPO team for you! Below you will find out more about our winning strategy, and how our team can work with your needs to develop a strategy specific to your business. Click on each link to learn more.

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Culture Match

An unparalleled associate "Culture Match" to your business culture

  • We carefuly select and align our candidates to your specific needs

  • Leading-edge recruiting and validation processes

  • "360" feedback in the environment enhances the associate sense of belonging to the team.

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Team Loyalty

Team Member Loyalty to your brand and customers

  • Loyalty benefits for team members

  • Fair compensation and incentives

  • Collaborative Work Environment

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Technology

Technology that fits your needs, and protects your valuable data

  • CCas platforms provide complete flexibility for an excellent customer experience.

  • Connect uses CloudFlare and Okta World-class technologies to protect network from DoS and Ransomware Attack

  • Associate vigilance is a part of our training and culture

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Price

A price that matches your strategy requirements and creates great value to you

  • Our prices are fair, and we will work with you to find the best option

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Facilities and Support

Facilities and support that promote wellness and contentment with your team

  • World-class facilities in world-class markets

  • Full support as a part of the Connect Culture

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Leadership

Leadership that expertly blends the formula into a winning strategy

  • Veterans in the  BPO space guide your strategy development and implementation every step of the way

  • Unparalleled delivery of solutions for your customers!